Sales – Questions about site licenses, reseller arrangements, special licenses, purchase orders, invoices, and so on:
 

Serial numbers – Serial number replacement, serial number not received, serial number not working, license transfers:
   

Registration – Update registration information or any question about your registration:
   

Technical support – Something isn’t working, questions about how to accomplish a specific task, general questions about using the product:
     

Bug reporting – You want to report a possible bug:
     

All correspondence should be addressed to:

Technical support: (863) 875-0212

If you need payment instructions, please note that complete payment and upgrade information is available on our purchasing and upgrading page.

Note that e-mail is preferable to phone calls because it avoids phone tag, uses your time and ours more efficiently than phone calls, and allows us to give more thought to your problem or question before responding. All e-mails receive a personal response (no auto-replies) in a timely manner.